Effective Date: 8/4/2026
Resilience Road, LLC ("Resilience Road," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, contact us, or use our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information you voluntarily provide to us, including when you:
- Complete a contact or inquiry form.
- Request information about our services.
- Schedule a consultation.
- Subscribe to email communications.
- Communicate with us by email, phone, or other methods.
- Become a client and provide information necessary for us to provide services.
This information may include your name, email address, phone number, and other contact information.
If you choose to work with Resilience Road, you may also provide information about yourself or your child that is relevant to special education advocacy or behavior consulting services. This may include educational, behavioral, developmental, or other sensitive information.
We only collect information that is reasonably necessary to communicate with you, provide requested services, and operate our business.
Information Collected Automatically
When you visit our website, certain information may be collected automatically by our website hosting provider or third-party services. This may include your IP address, browser type, device information, pages visited, and general website usage information.
We may use cookies or similar technologies to improve website functionality, understand how visitors use our website, and enhance your experience. You may be able to adjust your browser settings to refuse cookies, although some website features may not function properly as a result.
How We Use Your Information
We may use personal information to:
- Respond to inquiries and requests.
- Schedule and manage consultations or services.
- Provide special education advocacy and behavior consulting services.
- Communicate with you about your services.
- Provide information or resources you request.
- Improve our website, services, and communications.
- Maintain business and administrative records.
- Comply with applicable legal and regulatory requirements.
We will not use your personal information for purposes unrelated to the reason it was collected without your consent, unless otherwise permitted or required by law.
How We Share Your Information
Resilience Road values your privacy. We do not sell or rent your personal information to third parties.
We will not share your personal information with third parties without your knowledge and consent, except when disclosure is necessary to provide services you have requested, to work with service providers who assist us in operating our business, or when disclosure is required or permitted by law.
For example, we may share information with trusted service providers who help us operate our website, scheduling systems, email communications, or other business functions. These providers are expected to handle information appropriately and only for the purposes for which it was provided.
We may also disclose information when we believe it is necessary to comply with a legal obligation, respond to a lawful request, protect the safety or rights of an individual, or protect the rights, property, or safety of Resilience Road.
Children's Information
Our services may involve working with children and information about children. We understand the importance of protecting children's privacy and will handle information about children with care.
Our website is not intended for children to use independently or to submit personal information. We encourage parents or legal guardians to provide information on behalf of their children when seeking services.
We do not knowingly collect personal information directly from children through our website without appropriate parental or guardian involvement.
Confidentiality and Sensitive Information
We recognize that families seeking special education advocacy and behavior consulting may share sensitive information. We are committed to treating client information with care, respect, and confidentiality.
Please note that email, online forms, text messages, and other electronic communications may not be completely secure. We encourage you to avoid sending highly sensitive or confidential information through unsecured communication methods unless we have provided an appropriate secure method for doing so.
Our privacy practices do not replace any separate professional, legal, or contractual confidentiality obligations that may apply to specific services.
Third-Party Websites and Services
Our website may contain links to third-party websites, resources, or services. We are not responsible for the privacy practices, content, or security of websites that we do not operate. We encourage you to review the privacy policies of any third-party websites you visit.
Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee the absolute security of information transmitted to or stored by us.
Your Privacy Choices
You may contact us at any time to:
- Ask about the personal information we may have about you.
- Request that we update inaccurate contact information.
- Ask questions about how your information is used.
- Request to stop receiving certain communications from us.
You may also unsubscribe from marketing or informational emails by following the unsubscribe instructions included in those communications.
Certain records may need to be retained to comply with legal, professional, or business requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
When we make changes, we will update the "Effective Date" at the top of this policy. We encourage you to review this page periodically for the most current information about our privacy practices.
Contact Us
If you have questions about this Privacy Policy or how Resilience Road handles personal information, please contact us:
Resilience Road, LLC
Email: hello@resilienceroadconsulting.com
Phone: 312-869-2399
We are committed to protecting your privacy and appreciate the trust you place in Resilience Road.
