Case Management
Resilience Road can help you organize the journey!
Navigating your child's educational and behavioral needs can involve a lot of people, information, appointments, recommendations, and decisions. Resilience Road's case management services help families bring those pieces together and keep everyone moving toward the same goals.
We work alongside families to organize information, coordinate communication among professionals and school teams, track recommendations and next steps, and help ensure that important concerns don't get lost along the way. When appropriate and authorized by the family, we can help facilitate communication between members of a child's support team and promote greater consistency across settings.
Case management services may include:
- Coordinating communication among families, schools, and service providers
- Organizing educational, behavioral, and other relevant records
- Tracking recommendations, action items, and follow-up
- Helping families understand who is responsible for each part of their child's educational and/or behavior support plan(s)
- Identifying gaps or areas where additional support may be needed
- Helping families stay organized as their child's needs change
Understanding the Boundaries of Case Management
Case management is designed to coordinate and organize support—not replace the professionals responsible for providing it.
Resilience Road does not provide medical care, mental health treatment, legal services, or legal representation as part of case management. We do not diagnose conditions, make medical or therapeutic decisions, or direct the clinical practice of other providers.
Case management also does not replace special education advocacy services or the responsibilities of a child's school team, medical providers, therapists, or other professionals. Rather, we work with families to help facilitate communication, clarify responsibilities, and keep everyone informed and working toward shared goals.
We will only communicate with schools, providers, or other professionals with the family's knowledge and appropriate authorization. Families remain the primary decision-makers regarding their child's care and education.
The case manager's role is to help families navigate the road—not to take the wheel.
Our goal isn't to add another layer of complexity—it’s to make the path easier to navigate. By helping families coordinate information, communication, and next steps, Resilience Road helps create a more connected and collaborative team around each child.
Case Management Price List
$100/hour
